HOPE’s mission is to deliver recovery-based community services using empathy from our own experience to ensure every individual achieves the most fulfilling life possible.
HOPE’s vision is to create an environment that empowers Members to make their own choices about their recovery journey. To achieve this vision, the creation of HOPE’s dynamic environment is based on the following:
- Peer and Family Member feedback
- Member resiliency
- Trauma-Informed Care
- Health and wellness initiatives that integrate physical and mental health
HOPE’s Service Delivery Model
HOPE’s unique model of service delivery eliminates the role of a single individual managing someone’s recovery goals (a ‘Case Manager’) and focuses on a team approach to recovery. All HOPE Members are assigned Recovery Teams, which are assembled in collaboration with the Member and their Recovery Coordinator, to purposefully honor the Member’s preference of how they want their recovery to look and who they want involved.
Helping Ourselves Pursue Enrichment (HOPE) begins as a grass-roots organization. Individuals utilizing behavioral health services in Pima County begin meeting to support each other as peers with system navigation.
HOPE incorporates in the City of Tucson and officially becomes ‘HOPE, Inc.’
HOPE’s Warm Line begins taking calls, providing peer support over the telephone for anyone in the Pima County community who needs to talk.
HOPE becomes a Community Service Agency in the Community Partnership of Southern Arizona (CPSA) public behavioral health network. Services are provided to individuals living with serious mental illness, including peer support, skills training, health promotion and pre-job readiness.
Diversion Services begins administering peer support to individuals involved in Mental Health court.
HOPE’s Supportive Peers Acting as Navigators, or SPAN Team begins providing peer support and resource connection for discharged individuals at the Crisis Response Center.
HOPE’s Nueva Luz site becomes licensed as an outpatient clinic and expands services to include case management and therapy services.
HOPE begins to administer In-Home services for Mercycare recipients in Pima County, providing peer support and living skills for homebound individuals living with chronic illness.
HOPE becomes the only 100% Peer- and Family-run Comprehensive Service Provider in the state of Arizona. HOPE now provides psychiatric, counseling, medication, crisis, psychosocial, rehabilitation and support services) for all populations eligible for the public behavioral health system.